if anybody lost or found something they can report to customer service to get and return the lost things in the mal. As Metropolis is a larger mall it needs security for any kind of miss happening or thefts, security is 24 hours available, a number of security guards are always walking inside the mall, security guards are helpful to know about the mall and also helpful calling medical services if anybody is unable to do so. Security guards also knows all the ways, to reduce the risk of injuries for example, in case of emergency they are very helpful for the evacuation because they know more about mall than common people know about it and they have keys for the every door of the mall to open when they needs to be open. Furthermore, floors are rough because the floor is made-up of non-slippery tiles to prevent the injuries and have proper clear pathways for the wheelchairs. There are cleaners to clean any mess on the floor like they must clean right away the if any kind of spills on the floor to prevent injuries. On the other hand, there are multiple fire exits on every floor with having proper switches on them and proper signs on these for the exit and always empty so that during the emergency evacuation is possible, fire alarms set up for an indication that an incident is happened. In case of evacuation, stairs are used instead of elevators or escalators for people using a wheelchair are evacuated by firefighters safely. In the Metropolis mall there are proper seating for old age people or people with disabilities to take rest as we know that they get tired shortly. There are proper garbage bins to throw things, because if someone throw things on the floor there will be chances of injuries. In the food court there are proper table sitting arrangement for people with disabilities, for example, people using a wheelchair have a special table to use. For the kids, they have proper table heights so that they do not fall. In stores, things are on proper height and if something is on height helper will be there to get the things. Moreover, entrance floor of all stores are not low or high they are on the same level of mall’s floor and walkways to take a round of store are made on the basis of need of physically disable people too, so that people who are using a wheelchair can easily go inside and do shopping.